Frequently Asked Questions:

How do I schedule an appointment?

Please click the “Contact Us” button to select a consultation time as it will provide most up to date information about our availability. If you choose to email us or call our office at (702) 829-7848 email us at info@buenomh.com, please provide following information:

~Name

~State you live in

~What you are seeking counseling for

What is the cancellation policy?

If you need to change or cancel your scheduled appointment, you are required to provide a 24 hours advance notice of cancellation. If you miss a session without cancelling or cancel without the 24 hour notification period, you will be responsible to pay the no-show fee for the scheduled session.

What will I need for teletherapy?

In order to engage in teletherapy, you will need:

-Reliable internet-connected computer, tablet, or smartphone. If using a tablet or smartphone, please DO NOT hold the device in your hand for duration of session and ensure you can settle it down somewhere.

-Webcam or built-in camera on the device

-A comfortable place where you can talk in private without interruptions. Headphones are recommended for additional level of privacy.

What ages do you serve?

Currently, we work with clients age 12 years old and up.

What are your business hours?

We are available by appointment only.
Saturday, Sunday and Monday.
Virtual sessions only in NV

Do you accept insurance?

Currently, we only accept self-pay with debt or credit cards.